E V A N N D O R

Frequently Asked Questions

Below are answers to Frequently Asked Questions about Evanndor Place. If you don’t find what you’re looking for, please feel free to reach out—we’d be happy to assist you!

• Where is Evanndor Place located?

  Evanndor is a 5-minute walk from the Avon Theatre. You can find it on Google Here.

• What is your preferred method of payment?

  Evanndor is currently only accepting Cash, Check and e-transfers to keep costs down, however we are looking into other payment options. Thank you for your understanding. For guests traveling from outside of Canada, other payment options can be arranged.

• What is the best way to book with you?

  Booking directly with us has benefits that are not offered through our third party booking platforms. E-mail correspondence is preferred.

• Does your facility have TV?

  Every room is equipped with a 40" TV, a Google Chromecast with Netflix, and access to local basic TV channels.

• Is there internet available?

  Yes, our wifi service is fast, we provide 1 Gigabit service - ensuring all guests can stream and use the internet without issues.

• Do all your rooms have a private bathroom?

  Yes, all rooms have their own designated, attached private bathrooms—not shared.

• How many guests can stay in each room?

  Main level rooms (Captain and Courtyard) accommodate 2 guests each. Upper level rooms (Sunset and Watercolour) permit 3 guests, with a couch that converts into a sleeping arrangement.

• What forms of payment do you accept?

  For Canadian guests: e-Transfer, cash, or cheques. For American guests: cash or checks (converted to CAD based on Google’s exchange rate on booking day). We’re working on adding credit card payments soon.

• What do you require for a deposit?

  To secure your reservation with Evanndor, a deposit of 50% of the total amount or a minimum of $200 (whichever is greater) is required. The remaining balance will be due upon arrival. Once your deposit is received, we'll issue an updated invoice outlining the outstanding amount and to reflect the depoist.

• Can I buy a gift certificate?

  No, we do not offer gift certificates at this time.

• Can I arrive early?

  We’ll do our best to accommodate early arrivals — please inform us of your intended time. If early check-in isn’t possible, we offer storage for belongings and parking (subject to availability). Standard check-in is 3:00 PM.

• Can I request a late check-out?

  Please inquire about late check-out. If no one is checking in after you, we can accommodate a later departure. Standard check-out is 10:30 AM.

• What is the cancellation / refund policy?

  A full refund for the stay will be issued if cancellation occurs more than 30 days before check-in. If your cancelation occurs within the 30 day peroid, your deposit will be forfeited, though 50% will be returned if the vacancy is successfully filled.

• Can I stay for just one night?

  We typically require a two-night minimum, but one-night stays may be available on weeknights later in the season (July/August), excluding weekends.

• Do you serve breakfast?

  We do not offer breakfast, but each room includes a bowl of fruit, granola bars, a complimentary bottle of wine, water, and milk for coffee.

• What appliances are in the room?

  Each room has a K-cup coffee maker, electric kettle, microwave, and bar fridge. The Courtyard room includes a full-sized kitchen.

• Is there parking available?

  One spot is designated per room. Additional parking is available at the public lot across Downie Street at the bus terminal (free overnight). Inquire if you need more on-site parking.

• Can I bring my child?

  Our facilities are not designed to accommodate small children.

• Can I smoke or vape in my room?

  Smoking and vaping are strictly prohibited indoors. Outdoor smoking is permitted—please be mindful of other guests. A $300 surcharge applies for indoor smoking/vaping to cover odor cleaning.

• Can I bring my pet?

  No, pets are not allowed.

• Can you help with restaurant suggestions or dinner reservations?

  Most restaurants offer online reservations and menus on their websites. We also provide an annually updated list of recommendations—please inquire!

• Does the room require a key? Where do I pick it up?

  All rooms and the entrance use keypad combinations. You’ll receive access details via email (or your preferred method) once your room is ready.